SHIPPING POLICY
Thank you for shopping with ALWAYS NMOTION.
We are committed to processing and shipping your order as quickly and accurately as possible.
Order Processing
Orders are typically processed within 3 business days after payment has been received. Processing time does not include shipping transit time. Processing may take longer during new product launches, holidays, or periods of high order volume.
Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Shipping
Shipping rates are calculated at checkout based on the selected shipping method and destination. Estimated shipping time is typically 3–5 business days after your order has been processed. Delivery times are estimates and may vary based on the shipping carrier and destination.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate before placing your order. ALWAYS NMOTION is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout. If a package is returned to us because of an incorrect or incomplete address, we will contact you regarding available options. Additional shipping charges may apply if the order must be reshipped.
Lost or Delayed Shipments
If your shipment is delayed, lost, or marked as delivered but cannot be located, please check the tracking information and contact the shipping carrier first. If you still need assistance, contact us through our Contact page and we’ll do our best to help determine the appropriate next steps.
Contact
If you have any questions about your order or shipping, please contact us using the information provided on our Contact page.
RETURNS & EXCHANGES POLICY
At ALWAYS NMOTION, we want you to be confident in your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns of eligible items within 30 days of the delivery date.
To qualify for a return, items must be:
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Unworn and unwashed
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Free of stains, odors, or damage
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In their original condition
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Returned with any original tags or packaging, when applicable
Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will be issued to your original method of payment. Once a refund is issued, please allow additional time for your bank or payment provider to process and post the refund to your account. Original shipping charges are non-refundable.
Exchanges
If you need a different size, we’re happy to help with an exchange, subject to product availability. If you received an incorrect item due to our error, please see the Damaged, Defective, or Incorrect Orders section below.
If the requested item is no longer available, you’ll have the option to receive a refund or choose another item of equal value.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.
Non-Returnable Items
The following items cannot be returned or exchanged unless they arrive damaged or incorrect:
Clearance or final sale items
Gift cards
Items that have been worn, washed, altered, or damaged after delivery
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.
How to Start a Return
To request a return or exchange, please contact us through the Contact page on our website. Include your order number and the reason for your request. We’ll provide the next steps and return instructions.
Thank you for supporting ALWAYS NMOTION.
STORE POLICY
Thank you for choosing ALWAYS NMOTION. We appreciate your support and are committed to providing quality apparel, meaningful content, and a positive shopping experience.
Product Availability
All products are subject to availability. While we make every effort to keep inventory current, an item may occasionally become unavailable after an order is placed. If this occurs, we’ll contact you promptly with available options, which may include a replacement or a full refund to your original method of payment.
Order Accuracy
Please review your order carefully before completing your purchase. This includes product selections, sizes, colors, quantities, shipping address, and billing information. Once an order has been placed, changes or cancellations cannot be guaranteed. If you notice an error after placing your order, please contact us as soon as possible. We’ll do our best to assist you before the order enters processing or ships.
Pricing
Promotional offers and discounts cannot be applied to previous purchases unless otherwise stated.
Order Confirmation
After your purchase is complete, you’ll receive an order confirmation email. A separate shipping confirmation email will be sent once your order has been processed and shipped.
Product Appearance
We make every effort to display product colors and designs as accurately as possible. However, actual colors may vary slightly due to differences in screen settings, lighting, and display devices.
Promotional Offers
Promotions, discount codes, and special offers are available for a limited time and cannot be combined unless specifically stated.
Right to Refuse or Cancel Orders
ALWAYS NMOTION reserves the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, product availability, or other circumstances that prevent us from fulfilling the order.
TERMS & CONDITIONS
Effective Date: July 3, 2026
Welcome to ALWAYS NMOTION. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our site or placing an order.
Use of Our Website
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions. You may not use this website in any way that could damage, disrupt, or interfere with its operation or the experience of other users.
Product Information
We make every effort to ensure product descriptions, pricing, images, and availability are accurate. However, errors may occasionally occur. ALWAYS NMOTION reserves the right to correct errors, update information, or cancel orders affected by inaccurate information.
Pricing
All prices are listed in U.S. dollars (USD) and are subject to change without notice.
Orders
Submitting an order does not guarantee acceptance. If your order is canceled after payment has been received, a full refund will be issued to your original method of payment.
Intellectual Property
All content on this website, including logos, graphics, designs, photographs, product descriptions, text, and other materials, is the property of ALWAYS NMOTION unless otherwise noted.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
Third-Party Services
Our website may include links or services provided by third parties. ALWAYS NMOTION is not responsible for the content, policies, or practices of third-party websites or services.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Limitation of Liability
To the fullest extent permitted by law, ALWAYS NMOTION shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes become effective when posted on this page.
Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
Contact Us
If you have questions about these Terms & Conditions, please contact us through the Contact page on our website.
PRIVACY POLICY
Effective Date: September 5, 2026
At ALWAYS NMOTION, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, make a purchase, create an account, submit a form, sign up for communications, or otherwise interact with ALWAYS NMOTION.
Information We Collect
Depending on how you use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, account information, form submissions, and other information you choose to provide.
When you place an order, payment information may be processed by payment services available through our Wix checkout. Payment providers process payment information according to their own privacy practices.
How We Use Information
We may use information we collect to:
Process and fulfill orders
Provide customer service and respond to inquiries
Manage customer accounts
Send order, shipping, and service-related communications
Send marketing communications when you choose to receive them
Improve website performance and customer experience
Analyze website traffic and activity
Protect our website, customers, and business from fraud, misuse, or security threats
Comply with legal, accounting, and regulatory requirements
Wix and Service Providers
Our website and online store are operated using Wix. Information submitted through our website may be collected and processed through Wix and its services, including website hosting, online store functions, forms, member accounts, analytics, security, communications, and payment-related services.
We may also use trusted service providers when necessary to operate our business, process transactions, deliver communications, analyze website performance, or provide other services on our behalf.
Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functions, remember visitor preferences, understand how visitors use the website, analyze performance, and support other features that may be enabled through Wix.
Your browser or available cookie settings may allow you to control certain cookies and tracking technologies.
Marketing Communications
If you sign up for emails or other marketing communications, we may use your contact information to send promotions, updates, or other information about ALWAYS NMOTION.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal or accounting requirements, resolve disputes, and enforce our agreements.
Data Security
We take reasonable steps to protect personal information. However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or other controls concerning your information.
To make a privacy-related request, contact us using the information provided below.
Children's Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites or services. ALWAYS NMOTION is not responsible for the privacy practices, content, or policies of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when the revised policy is posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at: