SHIPPING POLICY
Thank you for shopping with ALWAYS NMOTION.
We are committed to processing and shipping your order as quickly and accurately as possible.
Order Processing
Orders are processed within 2–5 business days after payment has been received. Processing times may be longer during new product launches, holidays, or periods of high order volume.
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping
Shipping rates are calculated at checkout based on the selected shipping method and destination.
Delivery times are estimates provided by the shipping carrier and are not guaranteed.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. ALWAYS NMOTION is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Shipments
Once an order has been shipped, delivery is the responsibility of the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you need additional assistance, contact us and we’ll do our best to help.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with clear photos of the damaged item and packaging. We will review your request and work toward an appropriate resolution.
Contact
If you have any questions about your order or shipping, please contact us using the information provided on our Contact page.
RETURNS & EXCHANGES POLICY
At ALWAYS NMOTION, we want you to be confident in your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns of eligible items within 30 days of the delivery date.
To qualify for a return, items must be:
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Unworn and unwashed
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Free of stains, odors, or damage
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In their original condition
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Returned with any original tags or packaging, when applicable
Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will be issued to your original method of payment.
Original shipping charges are non-refundable.
Exchanges
If you need a different size or received the wrong item, we’re happy to help with an exchange, subject to product availability.
If the requested item is no longer available, you’ll have the option to receive a refund or choose another item of equal value.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.
Non-Returnable Items
The following items cannot be returned or exchanged unless they arrive damaged or incorrect:
Clearance or final sale items
Gift cards
Items that have been worn, washed, altered, or damaged after delivery
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.
How to Start a Return
To request a return or exchange, please contact us through the Contact page on our website. Include your order number and the reason for your request. We’ll provide the next steps and return instructions.
Thank you for supporting ALWAYS NMOTION.
STORE POLICY
Thank you for choosing ALWAYS NMOTION. We appreciate your support and are committed to providing quality apparel, meaningful content, and a positive shopping experience.
Product Availability
All products are subject to availability. While we make every effort to keep inventory current, an item may occasionally become unavailable after an order is placed. If this occurs, we’ll contact you promptly with available options, including a replacement, store credit, or a full refund.
Order Accuracy
Please review your order carefully before completing your purchase. This includes product selections, sizes, colors, quantities, shipping address, and billing information.
Once an order has been placed, we cannot guarantee changes or cancellations.
Pricing
Prices are listed in U.S. dollars (USD) and are subject to change without notice. Promotional offers and discounts cannot be applied to previous purchases unless otherwise stated.
Order Confirmation
After your purchase is complete, you’ll receive an order confirmation email. A separate shipping confirmation email will be sent once your order has been processed and shipped.
Product Appearance
We make every effort to display product colors and designs as accurately as possible. However, actual colors may vary slightly due to differences in screen settings, lighting, and display devices.
Promotional Offers
Promotions, discount codes, and special offers are available for a limited time and cannot be combined unless specifically stated.
Right to Refuse or Cancel Orders
ALWAYS NMOTION reserves the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, product availability, or other circumstances that prevent us from fulfilling the order.
If an order is canceled after payment has been received, a full refund will be issued.
TERMS & CONDITIONS
Effective Date: July 3, 2026
Welcome to ALWAYS NMOTION. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before using our site or placing an order.
Use of Our Website
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions. You may not use this website in any way that could damage, disrupt, or interfere with its operation or the experience of other users.
Product Information
We make every effort to ensure product descriptions, pricing, images, and availability are accurate. However, errors may occasionally occur. ALWAYS NMOTION reserves the right to correct errors, update information, or cancel orders affected by inaccurate information.
Pricing
All prices are listed in U.S. dollars (USD) and are subject to change without notice.
Orders
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or other circumstances that prevent fulfillment.
If your order is canceled after payment has been received, a full refund will be issued.
Intellectual Property
All content on this website, including logos, graphics, designs, photographs, product descriptions, text, and other materials, is the property of ALWAYS NMOTION unless otherwise noted.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
Third-Party Services
Our website may include links or services provided by third parties. ALWAYS NMOTION is not responsible for the content, policies, or practices of third-party websites or services.
Limitation of Liability
To the fullest extent permitted by law, ALWAYS NMOTION shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes become effective when posted on this page.
Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
Contact Us
If you have questions about these Terms & Conditions, please contact us through the Contact page on our website.